Official Documents

Privacy Policy tk88 — Personal Data Protection for Malaysia Players

Tk88 regards your privacy as a top priority. This document clearly explains how we collect, use, store, and protect your personal information as a player on our online casino platform.

Updated: 1 January 2026
Data Encryption
SSL 256-bit
Data Sales
Never
Data Access Rights
Available 24/7
Delete Data
On Request
High-Grade Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by leading banking institutions.

Secure Data Storage

Your data is stored on servers protected with multi-layered access controls — only authorised staff can access sensitive information.

Full User Control

You have the right to access, correct, or request the deletion of your personal data at any time through your account settings or our support team.

No Data Selling

Tk88 has never and will never sell, rent, or trade your personal information to any third party for commercial purposes.

Cookie Controls

You can manage your cookie settings at any time through your browser settings. We only use cookies necessary for platform functionality and user experience.

PDPA Compliance

The TK88 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) guidelines to ensure your rights as a user are fully protected.

1 Introduction

Tk88 (tk88.nz) values the privacy of every user who registers and uses our platform. This Privacy Policy is designed to give you a clear and transparent overview of how we handle your personal information, from the moment you register through the entire duration of your use of our services.

As an online casino platform operating in Malaysia, we are subject to the Personal Data Protection Act 2010 (PDPA) and are committed to complying with all applicable legal requirements. We believe that transparency in data management is not merely a legal obligation — it is the foundation of trust between us and every player who chooses to join the tk88 community.

By using the TK88 platform, you agree to the data collection and usage practices described in this Privacy Policy. Please read this document carefully and contact us if any section is unclear.

Quick Summary: tk88 collects data necessary to operate the platform safely and effectively. We do not sell your data. You have the right to access and control your personal information at any time.

2 Information We Collect

Tk88 collects several categories of information depending on how you interact with our platform. Below is a breakdown of the data we collect:

2.1 Information You Provide Directly

  • Identity Information: Full name, date of birth, gender, identification card number (for KYC verification).
  • Contact Information: Email address, mobile phone number, residential address.
  • Financial Information: Bank account details, digital wallet account numbers, deposit and withdrawal records.
  • Verification Documents: A copy of your ID card, bank statement, or proof of address document for the KYC process.

2.2 Information Collected Automatically

  • Device Data: Device type, operating system, phone or computer model, screen resolution.
  • Network Data: IP address, internet service provider (ISP) name, general geographic location.
  • Activity Data: Pages visited, games played, session duration, in-app actions.
  • Cookie Data: Session cookies, preference cookies, and analytics data to improve the user experience.

2.3 Information from Third Parties

  • Verification information from payment processors such as FPX and DuitNow to ensure transaction authenticity.
  • Compliance data from approved third-party KYC service providers.
  • Blacklist information from relevant anti-money laundering (AML) bodies.
Data Category Purpose of Collection Required / Optional
Name & Date of Birth Identity verification, KYC Required
Email Address Account communications, security Required
Phone Number 2FA verification, notifications Required
Bank Details Withdrawal processing Required
IP Address Security, fraud detection Auto
Cookie Data User experience, analytics Optional

3 How We Use Your Data

Tk88 uses the personal information collected solely for the following legitimate and stated purposes:

  • Account Management: Processing registration, verifying identity, and managing your player account from day one to the present.
  • Transaction Processing: Facilitating your deposits, withdrawals, and financial transaction history accurately and securely.
  • Platform Security: Detecting and preventing fraud, money laundering, account abuse, and other suspicious activity.
  • Legal Compliance: Meeting KYC, AML, and reporting obligations to the relevant regulatory bodies.
  • Customer Support: Responding to enquiries, resolving complaints, and providing the technical assistance you need.
  • Platform Improvement: Analysing usage patterns to improve the gaming experience, platform speed, and usability.
  • Marketing Communications: Sending promotions, bonus offers, and updates — only where you have given your consent.
  • Responsible Gaming: Monitoring gaming habits to identify signs of problem gambling and provide appropriate support.

Marketing Consent: You can opt out of marketing communications at any time by clicking the "Unsubscribe" link in any TK88 promotional email, or by contacting our support team.

4 Disclosure to Third Parties

Tk88 does not sell, rent, or share your personal information for third-party marketing purposes. However, there are limited situations where we may need to share your data with the following parties:

  • Payment Processors: Transaction information is shared with payment service providers such as FPX, DuitNow, and local banks solely for processing your deposits and withdrawals.
  • KYC Providers: Identity verification documents are shared with approved KYC partners to meet legal compliance requirements.
  • Technology Providers: Cloud service and technical infrastructure providers that help us operate the platform — all bound by strict confidentiality agreements.
  • Legal Authority: We are required to disclose information to authorities or regulatory bodies when mandated by applicable Malaysian law.

Your Protection: All third parties that receive your data from tk88 are bound by strict data protection agreements and are only permitted to use that information for the specified purposes.

5 Data Security

Tk88 continuously invests in cybersecurity infrastructure to ensure your data is always protected. The security measures we have implemented include:

  • 256-bit SSL Encryption: All communications between your browser and tk88's servers are encrypted using the latest TLS protocol, making your data unreadable to any third party.
  • Tiered Access Control: User data is accessible only to authorised staff on a need-to-know basis — this principle is strictly enforced.
  • 24/7 Monitoring: Security monitoring systems operate around the clock to detect and respond to any threats or intrusion attempts.
  • Regular Penetration Testing: tk88 conducts regular security testing by independent experts to identify and patch any vulnerabilities before they can be exploited.
  • Two-Factor Authentication (2FA): An additional security layer for account login to protect your account from unauthorised access.
  • Secure Data Backup: Data is regularly backed up to a secure, separate location to ensure service continuity.

Our Commitment: While no system is 100% immune, tk88 is committed to maintaining the highest security standards and will notify affected users within 72 hours in the event of any serious data breach.

6 Data Retention Period

Tk88 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

  • Active Account Data: Retained for as long as your account is active and for 7 years after account closure, in line with Malaysia's financial record-keeping requirements.
  • Transaction Records: Retained for a minimum of 7 years in accordance with accounting legislation and AML compliance requirements.
  • KYC Documents: Retained for 5 years after the business relationship ends, in line with the Anti-Money Laundering Act.
  • Communication Logs: Emails and support chat records are retained for 2 years for reference and dispute resolution purposes.
  • Cookie Data: Session cookies are deleted when you close your browser; persistent cookies are stored for between 30 days and 2 years depending on the cookie type.

Once the retention period expires, your data will be deleted or anonymised in a manner that cannot be traced back to your personal identity.

7 Cookies and Tracking Technologies

Tk88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Preference Cookies: Saving your language, display, and personal preference settings for a convenient repeat experience.
  • Analytics Cookies: Helping us understand how users interact with the platform so we can continuously improve it. This data is collected in aggregate and is not used to identify individuals.
  • Marketing Cookies: Used only with your consent to display relevant promotions. You can disable these cookies without affecting core platform functionality.

How to Manage Cookies: You can view and manage cookie settings through your browser settings (Chrome, Firefox, Safari, Edge). Disabling essential cookies may affect certain features on the TK88 platform.

8 Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding personal data held by TK88:

01
Right of Access

Request a copy of the personal information we hold about you at any time.

02
Right to Rectification

Correct any inaccurate or outdated personal information in our records.

03
Right to Erasure

Request deletion of your personal data, subject to legal retention obligations.

04
Right to Object

Object to the processing of your data for direct marketing purposes at any time.

05
Right to Portability

Receive your personal data in a machine-readable format for transfer to another platform.

06
Right to Restrict Processing

Request that tk88 restrict how your data is processed in certain situations provided for by law.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will respond within 30 business days from the date your request is received.

9 Children's Privacy

The tk88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from anyone under the age of 18.

If you believe a minor has registered or is using our platform, please contact our support team immediately at [email protected]. We will investigate and take immediate action to close the account in question and delete all associated data.

Parents and guardians are encouraged to use parental control software to prevent children from accessing online gambling platforms.

10 Links to Other Sites

The tk88 platform may contain links to third-party websites or services, such as game providers or payment processors. These links are provided solely for your convenience.

Tk88 is not responsible for the privacy practices or content of those third-party sites. We recommend that you read the privacy policy of each site you visit separately. Your visits to third-party sites are at your own risk.

11 Privacy Policy Amendment

Tk88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.

Any material amendments will be communicated to you via your registered email or a prominent notification on the platform's main page at least 14 days before the changes take effect. Continued use of the tk88 platform after the effective date of any amendment constitutes acceptance of the latest version of this Privacy Policy.

The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. We recommend checking this page periodically.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how TK88 handles your personal data, please contact us through the following channels:

  • Privacy Email: [email protected] — for all personal data enquiries and requests.
  • Support Email: [email protected] — for general complaints and technical assistance.
  • Live Chat: Available 24/7 via the chat icon on our platform.
  • Help Centre: Visit the page FAQ us for frequently asked questions on privacy and account security.

We are committed to responding to all privacy-related enquiries within 5 business days. For formal user rights requests, the response period is up to 30 business days as provided under Malaysia's PDPA.

Complaints to the Relevant Authority: If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Digital Malaysia.

This Privacy Policy forms part of your complete agreement with TK88. Please also review Terms and Conditions and Responsible Gaming Policy us for a complete overview of our commitment to you.

Your Data is Secure. Your Gaming Experience is Protected.

Join the growing TK88 player community — Malaysia's online casino platform that puts data security and transparency at the forefront of everything we do.

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